- Martial Arts
- Kayaking
- Yoga
- Tea Enthusiast
Emily Charles
PONTE VEDRA BEACH
Summary
Dynamic and results-driven professional who works great in a fast-paced environment to create aesthetically pleasing experinces while working exceptionally with others. Strong team collaborator with a keen attention to detail, committed to delivering exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Associate
The Spice And Tea Exchange
11.2025 - Current
- Assisting customers in product selection and provided exceptional service to enhance shopping experience.
- Operating point-of-sale systems, processing transactions quickly and efficiently.
- Maintaining accurate inventory levels through diligent stock management and organization.
- Enhancing visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoting special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently meeting personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Operating food-safe equipment and scales, ensuring compliance with food safety standards.
- Preparing specialty orders according to customer specifications.
Kayak Tour Guide
North Guana Outpost
04.2025 - Current
- Guiding diverse groups through natural landscapes, enhancing visitor engagement and satisfaction.
- Collaborating with team members to ensure safety protocols during excursions, promoting guest safety and comfort.
- Maintaining knowledge of local flora and fauna to provide accurate information during tours, enhancing educational value.
- Working collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensuring timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Funeral Home Staff Associate
Ponte Vedra Valley Funeral Home and Cemetery
10.2022 - 02.2024
- Assisted families in planning and coordinating funeral services with compassion and professionalism.
- Managed administrative tasks, ensuring documentation accuracy and compliance with regulations.
- Supported the preparation of funeral home facilities, maintaining cleanliness and organization standards.
- Collaborated with team members to enhance service delivery and improve client satisfaction.
- Cleaned funeral home facilities professionally and in record time.
- Coordinated events and meetings, ensuring seamless execution and positive outcomes for all participants.
Cashier
Publix Super Markets Inc
01.2022 - 03.2022
- Processed customer transactions efficiently and accurately at checkout.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Handled cash, credit, and electronic payments while ensuring accuracy in all transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Earned a score of 5 on 1-5 scale during performance evaluation
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FLSkills
- Customer service
- Cash handling accuracy
- Attention to detail focus
- Problem-solving acumen
- Team collaboration
- Emergency response
Certification
Adult, Child and Baby First Aid/CPR/AED Certified
Interests
Timeline
Store Associate
The Spice And Tea Exchange
11.2025 - Current
Kayak Tour Guide
North Guana Outpost
04.2025 - Current
Funeral Home Staff Associate
Ponte Vedra Valley Funeral Home and Cemetery
10.2022 - 02.2024
Cashier
Publix Super Markets Inc
01.2022 - 03.2022
High School Diploma -
Ponte Vedra High School