Emily Clark
Knoxville,AL
Summary
Versatile and dedicated, with a proven track record in client saftey and customer service, honed at roles from special education bus driver at USD 383 and Military Police in the U.S. Army. Excelled in special needs care, enhancing safety standards, fostering a positive work environment, exceptional attention to detail and interpersonal skills. Achieved significant improvements in operational efficiency and community engagement.
Overview
7
7
years of professional experience
Work History
Janitor
National Fitness Center
Maryville, TN
12.2023 - Current
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Bus Driver
First Transit
Knoxville, TN
09.2022 - 05.2023
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
Special Education School Bus Driver
USD-383 Manhattan-ogden Transportation
Manhattan, KS
10.2021 - 09.2022
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Assisted students with various disabilities and physical limitations with boarding and exiting the bus safely. Provided optimal care during transportation.
Assistant Manager
Leiszler Oil Company
Manhattan, KS
05.2021 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Deli Clerk
Walmart
Manhattan, KS
05.2020 - 05.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Military Police
U.S. Army Active Duty
Fort Riley, KS
06.2017 - 04.2020
- Assisted in the development of improved standard operating procedures for Military Police operations through regular review of current practices.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
- Fostered a positive public image of the Military Police through routine engagement with local communities.
- Maintained accurate records of arrests, citations, and other law enforcement actions for reporting purposes.
- Demonstrated cultural sensitivity while interacting with diverse populations both on-base and within surrounding communities.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Education
Certificate - Polysomnography
Roane State Community College
Harriman, TN08.2024
Skills
- Customer service-focused
- Facilities Maintenance
- Attention to Detail
- Time Management
- Heavy Lifting
- Team Collaboration
- Work Prioritization
- Inventory Management
- Policy and Procedure Enforcement
- Timely Paperwork Completion
- Equipment Inspection
- Strong Work Ethic
- Adaptable and Flexible
- Safety Standards and Protocols
- Communication and Interpersonal Skills
- Decision-Making
- OSHA Compliance
- Checklists and Recordkeeping
- Biohazard Disposal
Timeline
Janitor
National Fitness Center
12.2023 - Current
Bus Driver
First Transit
09.2022 - 05.2023
Special Education School Bus Driver
USD-383 Manhattan-ogden Transportation
10.2021 - 09.2022
Assistant Manager
Leiszler Oil Company
05.2021 - 08.2021
Deli Clerk
Walmart
05.2020 - 05.2021
Military Police
U.S. Army Active Duty
06.2017 - 04.2020
Certificate - Polysomnography
Roane State Community College