Emily Coleman
Marion,NY
Summary
Dedicated Placement Coordinator motivated to get the best outcomes for the patients and their families efficiently in order to maintain patient flow throughout the hospital. Committed to continuing to build relationships with our Skilled nursing facility partners and to continue to work collaboratively with our interdepartmental staff to devise solutions for complex situations.
Overview
18
18
years of professional experience
Work History
Patient Placement Coordinator
Highland Hospital
12.2018 - Current
- Receive, process, and send out referrals for Skilled Nursing facility placements
- Working with admissions coordinators at Skilled nursing facilities and represent the hospital in a positive manner
- Working to get hard to place patients placed in a timely manner by identifying and mitigating barriers to placement
- Coordinating discharges with prior authorizations, transports, and testing along with medical readiness
- Provided ongoing training for team members on best practices in patient placement coordination, ensuring high-quality service levels were maintained at all times.
Secretary
Highland Hospital
08.2006 - 12.2018
- Answered multi-line phone system and greeted visitors and staff arriving to the nurses station.
- Answering call bells and ensuring patients are having their needs addressed accordingly
- Transcribing physicians orders and calling to check on patient's scheduled procedure times
- Working with the charge nurse on patient flow and to help ensure staffing levels were maximized
- Prior authorizations for cardiac catheterizations while working in the Cardiology department
Education
Associate of Science - Health Sciences
Monroe Community College
Rochester, NY2009
Skills
- Medical terminology knowledge
- Multitasking ability
- HIPAA Compliance
- Verbal and written communication
- Creative Problem-Solving
- Relationship Building
- Process Improvements
- Patient Advocacy
Timeline
Patient Placement Coordinator
Highland Hospital
12.2018 - Current
Secretary
Highland Hospital
08.2006 - 12.2018
Associate of Science - Health Sciences
Monroe Community College
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