Dedicated medical receptionist with expertise in front desk operations and exceptional customer service. Skilled in appointment scheduling and medical terminology, ensuring efficient clinic workflow.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Southern Illinois Healthcare
Carbondale, IL
11.2024 - Current
Scheduled patient appointments using electronic medical record systems to optimize clinic workflow.
Managed patient check-in and check-out processes, ensuring efficient front desk operations.
Verified insurance information and gathered necessary patient documentation for accurate billing.
Responded to patient inquiries via phone and in-person, providing exceptional customer service.
Dental Assistant
Aloha Dental
Carbondale, IL
01.2023 - 09.2024
Assisted in patient care, preparing treatment rooms and sterilizing instruments.
Managed patient records using digital systems, ensuring accuracy and confidentiality.
Supported dentists during procedures by providing necessary tools and materials promptly.
Educated patients on oral hygiene practices to promote preventative care and improve health outcomes.