Emily Conlin
The Colony,Tx
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cocktail Server
Nates Seafood And Steak House
01.2023 - Current
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service
- Increased repeat clientele by building rapport with patrons and anticipating their preferences
- Maintained clean and organized bar area for optimal efficiency during busy shifts
- Managed cash transactions accurately, ensuring proper handling of payments and tips
- Contributed to team success by assisting co-workers during high-volume periods as needed
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Assistant Spa Manager
Hand And Stone Massage And Facial
11.2021 - 11.2022
- Greeted spa guests warmly to create positive first impression of establishment
- Maximized efficiency through time management and staff supervision to boost productivity
- Recorded product sales into spa's weekly income report
- Utilized promotions, print and digital marketing to attract new clients
- Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs
- Responded to customer inquiries or complaints
- Developed and implemented marketing strategies.
Waitress
Wahlburgers
01.2021 - 11.2022
- Served alcoholic and non-alcoholic beverages in bar environment
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Collaborated with team members to consistently provide efficient service during peak hours.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cocktail Waitress
Buffalo Wild Wings
08.2018 - 08.2020
- Served alcoholic and non-alcoholic beverages in bar environment
- Greeted new customers, discussed specials and took drink orders
- Built solid rapport with many frequent patrons to cultivate guest loyalty
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Determined customer preferences to suggest appropriate cocktails and increase sales.
Dental Assistant
Branches Dental
08.2017 - 08.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Performed general chair-side duties for endo procedures, oral surgery, and general dentistry
- Prepared patient X-rays and images to be reviewed by the dentist
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Telemarketer
Direct Source
01.2016 - 01.2018
- Increased customer satisfaction by addressing inquiries and resolving issues promptly
- Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge
- Built rapport with customers to foster long-term relationships and ensure repeat business
- Collaborated with other team members to achieve monthly sales targets consistently
- Managed a high volume of calls daily while maintaining professionalism and efficiency
- Utilized effective time management strategies to prioritize tasks for optimal productivity.
Education
Certification of Dental Assisting Dentistry -
Collin County Community College District
McKinney, TXHigh School Diploma -
Melissa High School
Melissa, TX04.2017
Skills
- Employee Performance Evaluations
- Customer Inquiries
- Team Collaboration
- Critical Thinking
- Constructive Feedback
- Creative Solutions
- Goal Attainment
- Active Learning
- Social Media Platforms
- Understanding Customer Needs
Timeline
Cocktail Server
Nates Seafood And Steak House
01.2023 - Current
Assistant Spa Manager
Hand And Stone Massage And Facial
11.2021 - 11.2022
Waitress
Wahlburgers
01.2021 - 11.2022
Cocktail Waitress
Buffalo Wild Wings
08.2018 - 08.2020
Dental Assistant
Branches Dental
08.2017 - 08.2018
Telemarketer
Direct Source
01.2016 - 01.2018
Certification of Dental Assisting Dentistry -
Collin County Community College District
High School Diploma -
Melissa High School
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