Emily Craddock
Dorchester,MA
Summary
Driven professional with proven expertise in retail operations and customer engagement, honed at Tilly's Clothing Store. Excelled in teamwork and collaboration, enhancing store visual appeal and driving sales. Skilled in cash handling and verbal communication, adept at creating positive customer experiences and resolving issues efficiently. Achieved significant improvements in customer satisfaction and store organization.
Overview
2
2
years of professional experience
Work History
Sales Associate
Tilly's Clothing Store
2021.09 - 2023.05
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Camp Counselor
Hidden Pond Day Camp
2022.06 - 2022.08
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
No Degree - English
University of Massachusetts - Boston
Boston, MA05.2027
High School Diploma -
Sachem High School North
Lake Ronkonkoma, NY06.2023
Skills
- Product Sales
- Verbal/written communication
- Retail Store Operations
- Cash Register Operation
- Cash Handling
- Store Opening and Closing
- Teamwork and Collaboration
- Cleaning techniques
- Sales Strategies
- Goal-Oriented
Small Business owner with Etsy, specializing in hand-made jewelry since 2020
Started in September 2020, I created my Etsy shop marketed through social media and have a total of 1,812 sales.
Timeline
Camp Counselor
Hidden Pond Day Camp
2022.06 - 2022.08
Sales Associate
Tilly's Clothing Store
2021.09 - 2023.05
No Degree - English
University of Massachusetts - Boston
High School Diploma -
Sachem High School North
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