Emily Cruz
New York,New York
Summary
Highly focused and responsible college student. With a history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations. With a guaranteed to contribute strongly within a role requiring enthusiasm, charismatic communication skills, and an exemplary work ethic.
Overview
3
3
years of professional experience
Work History
Merchandising Manager
Ulta Beauty
Glendale, New York
05.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records for our salon.
- Efficiently handled daily paperwork using Excel and Microsoft Office, and managed schedules consistently with UKG and Excel.
- Managed weekly shipments and ensured accountability in replenishment, omni-channel coordination, and pricing accuracy.
- Managed weekly planogram and AD set updates for the store, ensuring timely and accurate execution.
- Opened 300 credit cards by the end of 2023.
- Oversaw cash handling procedures including deposits, returns, refunds, and exchanges.
Lead Cashier/Keyholder
Ulta Beauty
Glendale, New York
11.2021 - 05.2023
- Manage opening and closing procedures, including balancing registers and preparing daily financial reports.
- Train and mentor cashier staff on customer service standards and point-of-sale systems.
- Maintained accurate records of cash transactions.
- Created innovative ways to increase our loyalty and app trans goals from 0.8% to 1.6% in the span of 2 months.
- Monitored current trends and top selling brands to better help customer needs.
Beauty Advisor
Ulta Beauty
Glendale, New York
05.2021 - 11.2021
- Provided expert advice to customers on beauty and skincare products, resulting in an increase in customer satisfaction
- Increased customer loyalty by 10% with more than 200 opened credit cards in the first 6 months
- Collaborated with the merchandising team to ensure accurate stock levels and attractive product displays.
Education
Bachelor of arts in business administration -
Borough of Manhattan Community College
New York, New YorkSkills
- Microsoft office
- Microsoft Excel
- Microsoft Powerpoint
- Team builder
- Time management
- Detail-Oriented
- Problem Solving
- Cash Handling
- Customer Relationship Building
Timeline
Merchandising Manager
Ulta Beauty
05.2023 - Current
Lead Cashier/Keyholder
Ulta Beauty
11.2021 - 05.2023
Beauty Advisor
Ulta Beauty
05.2021 - 11.2021
Bachelor of arts in business administration -
Borough of Manhattan Community College
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