Summary
Overview
Work History
Education
Skills
Timeline
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Emily Cruz

New York,New York

Summary

Highly focused and responsible college student. With a history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations. With a guaranteed to contribute strongly within a role requiring enthusiasm, charismatic communication skills, and an exemplary work ethic.

Overview

3
3
years of professional experience

Work History

Merchandising Manager

Ulta Beauty
Glendale, New York
05.2023 - Current
  • Confirmed appointments, communicated with clients, and updated client records for our salon.
  • Efficiently handled daily paperwork using Excel and Microsoft Office, and managed schedules consistently with UKG and Excel.
  • Managed weekly shipments and ensured accountability in replenishment, omni-channel coordination, and pricing accuracy.
  • Managed weekly planogram and AD set updates for the store, ensuring timely and accurate execution.
  • Opened 300 credit cards by the end of 2023.
  • Oversaw cash handling procedures including deposits, returns, refunds, and exchanges.

Lead Cashier/Keyholder

Ulta Beauty
Glendale, New York
11.2021 - 05.2023
  • Manage opening and closing procedures, including balancing registers and preparing daily financial reports.
  • Train and mentor cashier staff on customer service standards and point-of-sale systems.
  • Maintained accurate records of cash transactions.
  • Created innovative ways to increase our loyalty and app trans goals from 0.8% to 1.6% in the span of 2 months.
  • Monitored current trends and top selling brands to better help customer needs.

Beauty Advisor

Ulta Beauty
Glendale, New York
05.2021 - 11.2021
  • Provided expert advice to customers on beauty and skincare products, resulting in an increase in customer satisfaction
  • Increased customer loyalty by 10% with more than 200 opened credit cards in the first 6 months
  • Collaborated with the merchandising team to ensure accurate stock levels and attractive product displays.

Education

Bachelor of arts in business administration -

Borough of Manhattan Community College
New York, New York

Skills

  • Microsoft office
  • Microsoft Excel
  • Microsoft Powerpoint
  • Team builder
  • Time management
  • Detail-Oriented
  • Problem Solving
  • Cash Handling
  • Customer Relationship Building

Timeline

Merchandising Manager

Ulta Beauty
05.2023 - Current

Lead Cashier/Keyholder

Ulta Beauty
11.2021 - 05.2023

Beauty Advisor

Ulta Beauty
05.2021 - 11.2021

Bachelor of arts in business administration -

Borough of Manhattan Community College
Emily Cruz