Emily Decker
Somerset,KY
Summary
Caring and adaptable individual with a versatile background in patient assistance and customer service. Known for strong organizational and communication skills, contributing to engaging recreational activities. Focused on creating a supportive atmosphere that fosters client well-being.
Overview
15
15
years of professional experience
Work History
Patient Assistant
Active Day Adult Day Care
07.2022 - 05.2023
- Assisted clients with daily living activities to enhance comfort and well-being.
- Provided emotional support and companionship, fostering positive relationships with participants.
- Coordinated recreational activities to promote engagement and social interaction among attendees.
- Maintained cleanliness and organization in common areas, ensuring a safe environment for all clients.
Custodian
ABM Janitorial Services
02.2017 - 03.2022
- Maintained cleanliness and organization in assigned areas to ensure a safe and welcoming environment.
- Operated cleaning equipment and utilized proper techniques for various surfaces and materials.
- Conducted regular inspections to identify maintenance needs and report issues to management promptly.
- Assisted in training new custodial staff on cleaning protocols and safety procedures.
Crew Member and Crew Supervisor
Hardee's Restaurant
04.2009 - 07.2016
- Delivered excellent customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to food safety standards and protocols.
- Collaborated with team members to maintain efficient workflow during peak hours, optimizing service speed.
- Trained new crew members on operational procedures and customer service expectations, enhancing team performance.
Childcare Assistant Teacher
Noah's Ark Child Care Center
06.2008 - 03.2009
- Fostered positive learning environments through engaging activities and structured play.
- Collaborated with educators to develop age-appropriate curriculum and lesson plans.
- Monitored child development and behavior, providing support and guidance as needed.
- Implemented safety protocols, ensuring compliance with health standards and regulations.
Education
No Degree - Nursing
Somerset Community College
Somerset, KYHigh School Diploma -
Wayne County High School
Monticello, KY05-2006
Skills
- Medical terminology
- Appointment scheduling
- Cultural sensitivity
- Documentation proficiency
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
Timeline
Patient Assistant
Active Day Adult Day Care
07.2022 - 05.2023
Custodian
ABM Janitorial Services
02.2017 - 03.2022
Crew Member and Crew Supervisor
Hardee's Restaurant
04.2009 - 07.2016
Childcare Assistant Teacher
Noah's Ark Child Care Center
06.2008 - 03.2009
No Degree - Nursing
Somerset Community College
High School Diploma -
Wayne County High School