Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily De Jesus

Berwyn,IL

Summary

Dedicated leader with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members to reach their highest potential.

Overview

6
6
years of professional experience

Work History

Patient Coordinator

Illinois Bone and Joint Institute
Western Springs , Nebraska
01.2024 - Current
  • Maintained comprehensive patient records, ensuring accuracy and confidentiality.
  • Conducted research on health plan benefits to determine eligibility criteria for services.
  • Provided administrative support for patient care staff.

Shift Supervisor

Starbucks
Berwyn, IL
06.2022 - Current
  • Demonstrated ability to manage a team of employees and ensure successful shift operations
  • Managed store closing and opening procedures to ensure safety and security
  • Assisted customers with inquiries, orders and complaints in a timely manner

Receptionist

Volkswagen of downtown Chicago
Chicago, IL
05.2020 - 09.2022
  • Greeted visitors warmly and ensured they had a positive experience
  • Answered phones professionally in accordance with organizational protocols
  • Assisted with administrative tasks such as filing documents, copying materials
  • Delivered accurate phone messages to personnel with legibly written call-back numbers and names
  • Answered questions about organization and provided callers with address, directions, and other information

Receptionist

Honda of downtown Chicago
Chicago, IL
05.2019 - 08.2022

Education

Bachelor of Science (B.S.) - Health Care Management

Arizona State University
Tempe, AZ
05-2027

Skills

  • Business Development
  • Staff Management
  • Business Administration
  • Cash Handling Expertise

Timeline

Patient Coordinator

Illinois Bone and Joint Institute
01.2024 - Current

Shift Supervisor

Starbucks
06.2022 - Current

Receptionist

Volkswagen of downtown Chicago
05.2020 - 09.2022

Receptionist

Honda of downtown Chicago
05.2019 - 08.2022

Bachelor of Science (B.S.) - Health Care Management

Arizona State University
Emily De Jesus