Summary
Overview
Work History
Education
Skills
Timeline
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Maysa Altashi

Chicago,IL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience

Work History

Patient Coordinator

CareHarmony
07.2023 - Current
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.

Front Desk Manager

Wyndham Vacation Ownership
08.2020 - 07.2022
  • Enhanced guest satisfaction by efficiently addressing and resolving concerns.
  • Streamlined check-in and check-out processes for a smoother guest experience.
  • Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
  • Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
  • Coordinated with sales department to identify potential leads from incoming inquiries.

Salon Manager

18|8 Fine Men's Salons
11.2017 - 06.2020
  • Lead, manage, develop and inspire salon/spa team to consistently perform and ensure guests have an excellent experience from beginning to end.
  • Promotes service & retail sales through product sale, service sales, gift cert, developing the service/retail team.
  • Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

Associate of Science -

Ultimate Medical Academy - Clearwater
Clearwater, FL

Aesthetician

Tricoci University of Beauty Culture
Glendale Heights, IL

Skills

  • Electronic Records Management
  • Patient confidentiality
  • Appointment Scheduling
  • Resource Management
  • Insurance Verification
  • Office Administration
  • Database coordination
  • New Hire Training
  • Payment Collection
  • Filing and Recordkeeping
  • Inventory Management
  • HIPAA Compliance
  • Customer Service
  • Attention to Detail
  • Relationship Building
  • Cross-Functional Teamwork
  • Administrative and Office Support
  • Business development strategy
  • Financial Management
  • Task Delegation
  • Recruitment and hiring

Timeline

Patient Coordinator

CareHarmony
07.2023 - Current

Front Desk Manager

Wyndham Vacation Ownership
08.2020 - 07.2022

Salon Manager

18|8 Fine Men's Salons
11.2017 - 06.2020

Associate of Science -

Ultimate Medical Academy - Clearwater

Aesthetician

Tricoci University of Beauty Culture

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Maysa Altashi