Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Emily De Leon

Quinlan,TX

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling, and labeling medications. Highly skilled at customer service and data entry, as well as being well-versed in interacting with patients to answer questions and provide status updates. Looking to gain experience in dentistry and become a part of the community.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
Farmers Branch, TX
08.2021 - Current
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Verified accuracy of patient information on prescription orders.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Assisted patients in understanding their medication instructions and usage directions.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Entered patient profile information into computer systems accurately and completely.
  • Ensured accurate billing information was included on prescription orders prior to processing them.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Established and updated patient profiles, medications and insurance details.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Received, reviewed, dispensed and labeled over 250 prescriptions daily.

Cashier

Albertsons
Carrollton, TX
04.2020 - 07.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Verified customer age requirement for alcohol or tobacco purchases.

Cashier

El Rancho Supermercado
Farmers Branch, Texas
08.2019 - 12.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.

Education

Associate of Science -

Brookhaven College
Dallas, TX
05-2024

High School Diploma -

R.L. Turner High School
Carrollton, TX
05-2021

Skills

  • FDA compliance
  • Fluent in English and Spanish
  • Insurance Verification
  • Telephone Etiquette
  • Data Entry
  • Proper labeling procedures
  • Pharmacy operations
  • Insurance Billing
  • Cash Handling
  • Customer Service
  • Team Collaboration
  • Scheduling appointments
  • Filing
  • Customer assistance and interaction
  • Listening Skills

Certification

  • CPR certification issued July 2022
  • Pharmacy Technician License Issued May 2021

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Certified Pharmacy Technician

CVS Pharmacy
08.2021 - Current

Cashier

Albertsons
04.2020 - 07.2021

Cashier

El Rancho Supermercado
08.2019 - 12.2019

Associate of Science -

Brookhaven College

High School Diploma -

R.L. Turner High School

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Emily De Leon