Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emily Dixon

Fairfield,PA

Summary

Passionate about creating a connection with my fellow team members and customers. Organized, dedicated and a reliable Shift Leader with eight years in the food industry. Excellent motivational leader that successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for everyone.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Lead

Panera Bread
03.2019 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Hostess/Restaurant Busser/Food Service Worker

Liberty Mountain Resort
11.2015 - 04.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

High School Diploma -

Kolbe Academy
Napa, CA
05.2019

Skills

  • Guest Satisfaction
  • Team Meetings
  • Customer Loyalty
  • Shift Work
  • Food Safety and Sanitation
  • Motivational Leadership
  • Production Preparation
  • Customer Care
  • Work Delegation

Certification

ServSafe Manager Certification

Timeline

Shift Lead

Panera Bread
03.2019 - Current

Hostess/Restaurant Busser/Food Service Worker

Liberty Mountain Resort
11.2015 - 04.2023

High School Diploma -

Kolbe Academy

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Emily Dixon