EMILY ERAZO ROMERO
Lynn,MA
Summary
Licensed Esthetician with hands-on experience providing skincare services, including facials, HydraFacials, chemical peels, waxing, lash lifts, brow laminations, tinting, microneedling, and LED treatments. Customer service experience in fast-paced beauty and retail environments, with a strong focus on making clients feel comfortable and cared for. Passionate about skincare and creating a positive experience for every client.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Operations Associate
Sephora
, Massachusetts
09.2025 - Current
- Delivered exceptional customer service to enhance client experience in a fast-paced beauty environment
- Assist clients with skincare and beauty needs using strong product knowledge
- Provided personalized product recommendations aligned with client goals and concerns
- Execute merchandising updates and maintain visual presentation standards
- Processed and organized shipments to maintain orderly stockroom and sales floor
Esthetics Student / Clinical Esthetician
Catherine Hinds School of Esthetics
Woburn, Massachusetts
01.2025 - 06.2026
- Conducted client consultations and skin analyses to create individualized treatment plans
- Executed customized facials, including basic and Hydrafacial treatments, to enhance client skin health and satisfaction
- Performed microneedling and PCA Skin chemical peels under appropriate training and supervision
- Administered IPL (Intense Pulsed Light) treatments during clinical training sessions
- Delivered facial waxing, brow shaping, lash tinting, and brow tinting services to enhance client appearance and comfort
- Advised clients on professional skincare products and tailored home-care routines to support treatment outcomes
- Maintained strict sanitation, disinfection, and infection-control standards
Operations Lead / Merchandising Manager
Victorias Secret
, Massachusetts
01.2020 - 01.2024
- Oversaw daily operations, merchandising, shipment processing, and product organization to ensure seamless workflow
- Trained and supported team members to uphold company standards and enhance service quality
- Provided personalized customer service and tailored product recommendations to enhance customer satisfaction
Education
Esthetics Program -
Catherine Hinds School of Esthetics
Woburn, Massachusetts 01.2026 - 06.2026
Massachusetts Licensed Esthetician
High School Diploma -
Tecca Academy of Commonwealth of Massachusetts
09.2019 - 06.2020
Skills
- Client consultations
- Customized Facials
- Hydrafacial
- Microneedling
- IPL
- Advanced Skincare
- Skincare Product Knowledge
- Product Knowledge
- Facial treatments
- Sales Strategies
- Customer Engagement
- Linder & PCA Certified
Timeline
Esthetics Program -
Catherine Hinds School of Esthetics
01.2026 - 06.2026
Operations Associate
Sephora
09.2025 - Current
Esthetics Student / Clinical Esthetician
Catherine Hinds School of Esthetics
01.2025 - 06.2026
Operations Lead / Merchandising Manager
Victorias Secret
01.2020 - 01.2024
High School Diploma -
Tecca Academy of Commonwealth of Massachusetts
09.2019 - 06.2020
Massachusetts Licensed Esthetician