Emily Escobar
Dickinson
Summary
An enthusiastic student currently studying at the University of Texas at Austin majoring in Exercise Science. A high-energy server who is skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling tasks simultaneously to promote positive dining experiences. Ready to act upon an opportunity presented to further grow my experience, knowledge, and passion for serving others.
Overview
4
4
years of professional experience
Work History
Server
Tumble 22
04.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Server
OLIVE GARDEN RESTAURANT
03.2022 - 07.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
FIVE BELOW
01.2021 - 11.2021
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
WALMART
03.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Associate of Arts - General Studies
College of The Mainland
Texas City, TX05.2022
High School Diploma -
Dickinson High School
Dickinson, TX05.2022
Bachelor of Science - Exercise Science
University of Texas At Austin
Austin, TX12.2024
Skills
- Relationship Building
- Clear Communication
- Problem-Solving
- Teamwork and Collaboration
Dates
03/2022, 07/2022, 12/2019, 01/2022, 04/2019, 12/2019, 05/2024, 05/2022
Timeline
Server
Tumble 22
04.2023 - Current
Server
OLIVE GARDEN RESTAURANT
03.2022 - 07.2022
Cashier
FIVE BELOW
01.2021 - 11.2021
Cashier
WALMART
03.2020 - 12.2020
Associate of Arts - General Studies
College of The Mainland
High School Diploma -
Dickinson High School
Bachelor of Science - Exercise Science
University of Texas At Austin
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