Jake Lawler
Austin,United States
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer unique recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Server
Tumble 22
05.2024 - 12.2024
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Food Runner/Bar Back/Expo
III Forks Austin
02.2021 - 12.2023
- Bringing dishes from the kitchen to the appropriate tables, and chair numbers, ensuring accuracy and promptness in delivery
- Keeping track of multiple orders and coordinating with servers to ensure efficient service
- Inspecting the presentation of dishes to ensure they meet quality standards before they are served to customers
- Communicating effectively with the kitchen and staff, to ensure that the orders are prepared properly
- Ensuring that the bar is well-organized and stocked for efficient service
- Assisting bartenders in serving customers, taking orders, and delivering drinks as needed
Cart Boy
Spanish Oaks Country Club
07.2020 - 01.2021
- Ensure golf carts are meticulously cleaned, fueled, and stocked with supplies such as scorecards, pencils, tees, and towels
- Interact courteously and proactively with golfers, providing assistance and guidance with enthusiasm and professionalism
- Assisting with the maintenance and operation of the driving range, including picking up balls, replenishing ball dispensers, and ensuring the area is clean and organized
- Organize and Stock carts with necessary supplies such as towels, scorecards, and pencils
- Perform assigned tasks with precision and diligence to uphold the highest standards of service and presentation
Pizza Deliver Driver
Craig O's
06.2019 - 01.2020
- Safely and promptly delivering pizzas and other food items to customers' homes or businesses
- Collecting payments from customers, either in cash or through credit/debit card transactions, and providing change if needed
- Addressing any inquiries or concerns from customers, such as order modifications or complaints, in a professional and courteous manner
- Communicating with the restaurant staff regarding order status, any issues encountered during delivery, and any special instructions provided by customers
Education
High School -
Anderson High School
06.2018
Skills
- Ability to Work in a Team
- Adaptability
- Fast Learner
- Multitasking Skills
- Excellent Customer Service Skills
- Communication Skills
Personal Information
Title: Server
Timeline
Server
Tumble 22
05.2024 - 12.2024
Food Runner/Bar Back/Expo
III Forks Austin
02.2021 - 12.2023
Cart Boy
Spanish Oaks Country Club
07.2020 - 01.2021
Pizza Deliver Driver
Craig O's
06.2019 - 01.2020
High School -
Anderson High School
Similar Profiles
Maria C JaramilloMaria C Jaramillo
Restaurant Team Member at Tumble 22Restaurant Team Member at Tumble 22
Zachary ValenzuelaZachary Valenzuela
Managing Partner at Tumble 22 Chicken JointManaging Partner at Tumble 22 Chicken Joint
Emily EscobarEmily Escobar
Server at Tumble 22Server at Tumble 22