Emily Ethridge
Statesboro,GA
Summary
Dynamic professional with a proven track record in exceptional customer service and sales expertise, honed at United Bank and other esteemed establishments. Excelled in relationship building, service prioritization, and drawer balancing, consistently enhancing customer satisfaction. Skilled in team support and communication, adept at transforming challenges into positive outcomes.
Overview
3
3
years of professional experience
Work History
Server
El Jalapeno Mexican Restaurant
Statesboro, GA
02.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cashier
Buckalew's on Main
Milner, GA
01.2023 - 12.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Bank Teller
United Bank
Barnesville, GA
01.2022 - 08.2022
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA05-2026
Associate of Arts - Psychology
Gordon State College
Barnesville, GA05-2024
Skills
- Team member support
- Sales expertise
- Positive and professional
- Exceptional customer service
- Service prioritization
- Hospitality service expertise
- Drawer balancing
- Relationship building and management
- Excellent communication skills
Timeline
Server
El Jalapeno Mexican Restaurant
02.2024 - Current
Cashier
Buckalew's on Main
01.2023 - 12.2023
Bank Teller
United Bank
01.2022 - 08.2022
Bachelor of Science - Psychology
Georgia Southern University
Associate of Arts - Psychology
Gordon State College
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