Summary
Overview
Work History
Education
Skills
Certification
Awards
Publications
Timeline
Generic

Emily Everson-Wagoner

Jacksonville

Summary

Professional with solid background in client coordination. Equipped with strong skills in communication, problem-solving, and time management. Known for fostering collaboration, adapting to changing needs, and consistently delivering results. Reliable team player with knack for building and maintaining client relationships. Seasoned former hospitality professional with a robust background in food and wine, with 18+plus years of customer engagement curated in esteemed restaurants and retail shops. Delving into the medical aesthetics space with a proven track record in boosting sales and ensuring top-tier guest experiences. A dynamic self-starter showcasing adaptability and efficiency with an unwavering commitment to customer satisfaction. Dedicated to building productive relationships and developing innovative strategies to optimize team performance. While talented in the Hospitality industry, a background in the medical and clinical settings exists as a Licensed Phlebotomist and Licensed Dialysis Technician. Experienced in blood sample testing and collection. Instrumental in performing 10+ venipunctures, injections, immunizations, and patient intake. Passionate about excellent bedside manner and empathy for patient's emotional and medical concerns.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Client Coordinator

Elase MedSpas
10.2024 - Current
  • Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
  • Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
  • Provided exceptional customer service by greeting clients, answering inquiries, and scheduling appointments to ensure smooth operations of the med spa.
  • Processed transactions, managed billing, and handled insurance claims as necessary.

Sales Representative

Alchemy of the Spirit
11.2023 - 10.2024
  • Utilized persuasive communication techniques to close deals quickly and efficiently
  • Managed customer accounts by providing accurate information on product availability and pricing
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Called and met with regular and prospective customers to build long-term customer relationships and networks

Hospitality Professional/Sommelier

Rezdora
06.2023 - 11.2023
  • Provided Michelin Star Quality Service and Hospitality to guests
  • Helped inventory, stock, and price wines
  • Extensive knowledge of Italian wines, including their history, production methods, and flavor profiles, in order to advise guests on the best pairings for their meals

Dialysis Licensed Practical Nurse

DaVita Dialysis Clinic
01.2023 - 08.2023
  • Conducted quality assurance reviews on equipment used for dialysis treatments to ensure proper functioning prior to use
  • Administered medications prescribed by physicians as part of a comprehensive plan of care for each patient
  • Assessed patients for signs or symptoms that may indicate adverse reactions during or following dialysis treatments
  • Assisted in the evaluation of patient's response to dialysis treatments, recording vital signs and other pertinent information for review by the healthcare team

Wine Sales Associate/Social Media Marketing

Brooklyn Wine Exchange
04.2023 - 07.2023

Hospitality Professional/Captain/Lead Bartender

The Capital Grille
07.2017 - 03.2020
  • Helped drive wine sales by working alongside the Head Sommelier to assist guests with wine selections
  • Supported servers in all aspects of service, including but not limited to: taking orders, marking tables, bussing tables, running food and cocktails, and opening wine

Education

Bachelor of Arts (B.A.) - Clinical Psychology

Florida State College of Jacksonville
05.2026

High School Diploma -

Bishop Kenny High School
Jacksonville, FL
05.2007

Skills

  • Hospitality
  • Wine
  • Efficiency
  • Sales Techniques
  • Customer Service and Engagement
  • Phlebotomy

Certification

  • Intro Sommelier, Court of Master Sommeliers, 07/01/23
  • National Healthcareer Association, 12/01/22

Awards

Dean's List

Publications

Edible Northeast Florida

Timeline

Client Coordinator

Elase MedSpas
10.2024 - Current

Sales Representative

Alchemy of the Spirit
11.2023 - 10.2024

Hospitality Professional/Sommelier

Rezdora
06.2023 - 11.2023

Wine Sales Associate/Social Media Marketing

Brooklyn Wine Exchange
04.2023 - 07.2023

Dialysis Licensed Practical Nurse

DaVita Dialysis Clinic
01.2023 - 08.2023

Hospitality Professional/Captain/Lead Bartender

The Capital Grille
07.2017 - 03.2020

High School Diploma -

Bishop Kenny High School

Bachelor of Arts (B.A.) - Clinical Psychology

Florida State College of Jacksonville
Emily Everson-Wagoner