Emily Farwell
Austin
Summary
Detail-oriented professional with experience in team leadership and business operations. Quick to learn new systems and committed to efficient, high-quality work.
Overview
4
4
years of professional experience
Work History
Phone Sales Representative
Salesbound
Austin
02.2026 - Current
- Addressed customer inquiries and resolved issues effectively during sales calls.
- Fostered positive relationships with clients to encourage repeat business opportunities.
- Utilized CRM software to track sales interactions and manage customer information.
Supervisor
BigBlue Swim School
Austin
02.2025 - 12.2025
- Trained staff on effective teaching techniques and classroom management.
- Coordinated schedules for swim classes and staff assignments.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Managed daily operations, maintaining cleanliness and organization of facilities.
General Manager
Safesplash Swim School
Austin
07.2024 - 01.2025
- Led hiring, onboarding, and employee training.
- Coordinated insurance contracts and vendor relationships.
- Oversaw scheduling, inventory, and facility operations.
- Worked closely with corporate leadership during the launch of a new location.
Swim Coach
Whatley Swim
Austin
03.2024 - 08.2024
- Developed training programs for swimmers of varying skill levels.
- Conducted individual coaching sessions to enhance performance and technique.
- Organized and executed water safety courses.
Barista
Common Bond
Houston
02.2022 - 01.2023
- Delivered exceptional customer service in a fast paced environment.
- Supervised daily operations and barista team.
- Trained new employees.
- Managed inventory and ordering.
Education
Cypress Creek High School
Houston, TxSkills
- Operations
- Troubleshooting
- Team Leadership
- Organization
- Quality Control
- Google Workspace
Timeline
Phone Sales Representative
Salesbound
02.2026 - Current
Supervisor
BigBlue Swim School
02.2025 - 12.2025
General Manager
Safesplash Swim School
07.2024 - 01.2025
Swim Coach
Whatley Swim
03.2024 - 08.2024
Barista
Common Bond
02.2022 - 01.2023
Cypress Creek High School