Cristofer Loredo
Berwyn,IL
Summary
Dedicated Sales Associate with years committed to providing outstanding customer service, both in the retail and most recently wireless industry Focused on team support and customer relationship-building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Consistently recognized for sales performance, and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Phone Sales Representative
Metro by T-Mobile
Cicero, Illinois
11.2024 - 04.2025
- Greeted and provided information on Metro promotions and offerings to customers.
- Processed upgrades, new lines, and bill payments.
- Explained features of various products and services available in order to facilitate customer decision making process.
- Answered incoming customer calls and responded to inquiries regarding products and services.
- Participated in team meetings to discuss upcoming promotions, pricing changes and other related topics.
- Audited customer accounts to see potential sales opportunities.
- Processed start-of-day/end-of-day counts, counted deposits, and efficiently opened/closed the store.
CABINETS AND APPLIANCES ASSOCIATE
Menards
Chicago
01.2024 - 10.2024
- Help customers locate items within the store using the inventory system.
- Assist customers with selecting and answering questions about products.
- Provide customer service support for inquiries, complaints, and returns.
- Stock shelves with merchandise and ensured product displays were neat and orderly.
- Participate in team meetings to discuss sales goals and strategies.
- Maintained an up-to-date knowledge of store promotions, specials.
- Built relationships with customers by providing friendly customer service.
- Built and sold custom cabinets using Menards program to customers.
- Increased sales revenue by implementing effective sales strategies and fostering strong customer relationships.
- Commission Sales
CASHIER
The Home Depot Inc.
02.2023 - 12.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card/debit card and gift card/store credit.
- Built and maintained productive relationships with employees.
- Performed other duties as assigned by management.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Provided excellent customer service while promoting loyalty programs to increase sales potential. (Home Depot Credit Card, Pro Xtra, Home Depot Commerical Cards)
- Used suggestive selling techniques to promote add-on sales. (Offering discounts and explain benefits of what we are promoting)
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Worked closely with front-end staff to assist customers.
CASHIER
Berwyn Fruit Market
Berwyn
05.2022 - 10.2022
- Operated cash register and accurately scanned and processed payments, returns, and exchanges.
- Provided efficient and courteous service to customers.
- Performed opening and closing procedures, such as counting cash registers, restocking, and maintaining my register area clean.
- Helped customers locate products/groceries.
- Priced and displayed product signs to make customers aware of costs.
Education
Associate of Arts - Business
Morton College
Cicero, IL05-2026
High School Diploma -
Morton West
Berwyn05.2024
Skills
- Sales expertise
- Customer Service Excellence
- Customer Engagement
- Quick learner
- Relationship Building
- Loyalty Program
- Promotion Analyst
- Dependable and Reliable
- Cash register operations
- Payment Processing
- Spanish Speaking
- Wireless Sales Experienced
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Phone Sales Representative
Metro by T-Mobile
11.2024 - 04.2025
CABINETS AND APPLIANCES ASSOCIATE
Menards
01.2024 - 10.2024
CASHIER
The Home Depot Inc.
02.2023 - 12.2023
CASHIER
Berwyn Fruit Market
05.2022 - 10.2022
Associate of Arts - Business
Morton College
High School Diploma -
Morton West
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