Summary
Overview
Work History
Education
Skills
Photography
Timeline
Barista

Emily Faucette

Asheville,NC

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Server

Hwy 55 Burgers Shakes & Fries
Oxford , NC
01.2020 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Sales Associate

Victoria's Secret & PINK
Asheville , NC
09.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.

Server

Main St. Oasis
Oxford , NC
05.2022 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Barista

Starbucks, Barista
Asheville, NC
10.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Set and achieved goals for professional development and advancement.

Education

Bachelor Of Arts - Psychology

University of North Carolina At Asheville
Asheville, NC
05.2023

Skills

  • Personal Grooming Standards
  • High-Volume Dining
  • Maintaining Clean Work Areas
  • Equipment Checks and Assessments
  • Warm and Friendly
  • Time Management
  • Cool Under Pressure
  • Service Prioritization
  • Professional Relationships
  • Hospitality and Professionalism

Photography

Skilled at making clients comfortable and relaxed in order to provide them with content that they will love.

Timeline

Barista

Starbucks, Barista
10.2022 - Current

Server

Main St. Oasis
05.2022 - 08.2022

Sales Associate

Victoria's Secret & PINK
09.2021 - 05.2022

Server

Hwy 55 Burgers Shakes & Fries
01.2020 - 08.2021

Bachelor Of Arts - Psychology

University of North Carolina At Asheville
Emily Faucette