Emily Fincher
Malaga,WA
Summary
At Bernie's Burgers N' Suds, I excelled in a fast-paced environment, showcasing exceptional customer service and multitasking abilities by efficiently managing multiple tables, drive-thru and ensuring seamless service. My strong work ethic and team collaboration contributed to a significant improvement in guest satisfaction and upkeep of cleanliness, with professionalism and keen problem-solving skills.
Overview
2
2
years of professional experience
Work History
Server/Waitress
Bernie's Burgers N' Suds
09.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Westside High School
Wenatchee, WA06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Time management
- Team collaboration
- Multitasking abilities
References
Bernie Harper, Boss
Bernie's Burgers n' Suds
Wenatchee, WA
509-860-6875
Nicole Pratt, Manager
Ulta Beauty
Redmond, WA
425-583-1407
Timeline
Server/Waitress
Bernie's Burgers N' Suds
09.2022 - 08.2024
High School Diploma -
Westside High School
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