Summary
Overview
Work History
Education
Skills
Volunteer
Languages
Timeline
Generic

Emily Flores

Summary

Dedicated customer service and sales professional knowledgeable about cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.

Overview

8
8
years of professional experience

Work History

Swim Instructor

Aqua Buddies Swim School
07.2023 - Current
  • Provide swim lessons for children and adults of all ages
  • Provide lifeguarding for private events
  • Developed and implemented lesson plans based on individual student needs
  • Demonstrated proper form and technique to prevent injury

Chemical Analyst

California Cannabis Testing Labs
06.2022 - Current

As an associate chemical analyst I have trained for the following :
Sample Preparation: Expertise in sample extraction, purification, and preparation techniques specific to LCMS and GCMS analysis, ensuring high-quality samples for accurate analysis.

1. Instrument Maintenance: Proficient in performing routine maintenance tasks (experience with Agilent), calibration, and instrument performance checks to uphold optimal instrument functionality and data integrity.
2. Quality Control: Knowledgeable in adhering to strict quality control measures, including calibration verification, instrument validation, and adherence to regulatory guidelines.

3. Experience in prep and analysis in Pesticides, Terpenes , and RSA with GCMS

Microbiologist

Accu Bio-Chems Laboratories
12.2021 - 06.2022

Position includes
Preservative Effectiveness Testing
• Per United States Pharmacopeia (USP)
• Per CFTA Protocol
• Per British and European Pharmacopeia
• Modified procedures to satisfy client's request Microbial Limit Test for:
• Total Count for Aerobic Bacterial, Yeast and Mold, Escherichia coli, Salmonelia , Staphylococcus aureus, Pseudomonas, and aeruginosa per USP/ISO
Water Testing
• Total Microbial count by Membrane Filtration • Coliform count
• Pseudomonas aeruginosa count

Budtender

Sugarbudz
09.2021 - 12.2021
  • Sold flowers, concentrates and edibles in fast-paced environment
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Budtender

Greenlight Discount Pharmacy
07.2020 - 09.2021
  • Greeting customers and creating a friendly and comfortable atmosphere
  • Engage with customers to understand their preferences, needs, and desired effects of medicinal products
  • Provide accurate and detailed information about various products, potency, and consumption methods
  • Assisting customers in selecting appropriate products based on their preferences, medical conditions, or desired recreational effects
  • Educating customers on responsible use, dosage guidelines, and potential side effects
  • Effectively communicating information about current promotions, discounts, and new product arrivals
  • Accurately handling cash transactions, ensuring adherence to cash handling policies and procedures
  • Maintaining inventory levels and assist with restocking shelves, ensuring products are properly labeled and displayed
  • Adhering to all state and local regulations governing the sale and consumption of medicinal products.
  • Signing off on intake from vendors and reviewing metric tags

Lifeguard

YMCA
08.2019 - 12.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Lifeguard

Mashouf Wellness Center
09.2017 - 05.2018
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Lifeguard/Swim Instructor

LA City Lifeguard
06.2016 - 08.2017
  • completion of LA City lifeguard written test, aquatic test, interview and training program
  • Trained in first aid and cpr, as well as daily rescue drills
  • Swim lessons for all ages
  • Most experience in coaching swim team youth - teen
  • Experience coaching most aquatic teams such as dive, synchronize swimming, jr lifeguards , etc
  • Have worked at multiple LA City owned pools such as , John C. Argue Swim Stadium,Sylmar, Humphry,Richie Valens, ect.

Education

Bachelor of Science - Biology

San Francisco State University
San Francisco, CA
08.2021

Skills

  • Customer service (3 years)
  • Sales Training
  • All Microsoft software (5 years)
  • Leadership skills
  • Teaching experience (5 years)
  • Microbiology
  • Quality Control
  • Chromatography
  • Laboratory experience (2 years)

Volunteer

Volunteer Assistant

YWCA San Fernando,CA August 2015 to August 2015

● Helped create roll logs for all the classes
● Typed up important documents of the children attending ● Filed important medical records

Volunteer Assistant

All Smiles Home Health Care, Inc. - Encino, CA June 2015 to August 2015

● Filing medical records
● Taking inventory
● Taking care of no longer needed personal patient information

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Swim Instructor

Aqua Buddies Swim School
07.2023 - Current

Chemical Analyst

California Cannabis Testing Labs
06.2022 - Current

Microbiologist

Accu Bio-Chems Laboratories
12.2021 - 06.2022

Budtender

Sugarbudz
09.2021 - 12.2021

Budtender

Greenlight Discount Pharmacy
07.2020 - 09.2021

Lifeguard

YMCA
08.2019 - 12.2020

Lifeguard

Mashouf Wellness Center
09.2017 - 05.2018

Lifeguard/Swim Instructor

LA City Lifeguard
06.2016 - 08.2017

Bachelor of Science - Biology

San Francisco State University
Emily Flores