Emily Galka
Valparaiso,IN
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant/Receptionist
Skinologie Studio
Valparaiso, IN
01.2021 - Current
- Consistently kept reception area clean and tidy and maintained a presence at the desk area.
- Kept calendar with scheduled appointments and scheduled services for appropriate treatments and time slots.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Communicated with spa team members if clients canceled or changed appointment times.
- Learned details of types of treatments and procedures to answer questions from spa guests.
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
Apparel Team Lead
Dicks Sporting Goods
Valparaiso, IN
09.2019 - 01.2021
- Opened and closed store under specific direction of store manager.
- Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
- Assisted in implementation and maintenance of planograms.
- Provided superior customer service leadership by greeting and assisting customers.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Education
High School Diploma -
Valparaiso High School
Valparaiso, IN06.2019
No Degree - Radiologic Technology
Indiana University Northwest
Gary, INSkills
- Appointment Coordination
- Multitasking and Time Management
- Strong Organizational Skills
- Inventory System
- Efficient and Detail-Oriented
- Dependable and Responsible
Timeline
Administrative Assistant/Receptionist
Skinologie Studio
01.2021 - Current
Apparel Team Lead
Dicks Sporting Goods
09.2019 - 01.2021
High School Diploma -
Valparaiso High School
No Degree - Radiologic Technology
Indiana University Northwest
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