Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Garcia

5005 Collins Ave Apt 816 Miami Beach,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

LG Insurance Corp.

Leonard Garcia
01.2007 - Current
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Make sure written policies and renewal policies get paid.
  • Process payroll.

Commercial Bank of Florida

Diana Gouidy
05.2002 - 12.2006
  • Worked effectively in fast-paced environments.
  • Reduced transaction errors by implementing thorough verification procedures and attention to detail in all tasks.
  • Increased cross-selling success through comprehensive knowledge of bank products and services, effectively matching customer needs with appropriate solutions.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Educated customers on use of banking website and mobile apps.


Education

High School Diploma -

North Miami Senior High School
North Miami, FL
1990

Skills

  • Organizational skills
  • Continuous improvement
  • Market research
  • Attention to detail
  • Adaptability
  • Customer service
  • Critical thinking
  • Conflict resolution
  • Problem-solving
  • Portfolio management
  • Integrity and ethics
  • Financial analysis

Timeline

LG Insurance Corp.

Leonard Garcia
01.2007 - Current

Commercial Bank of Florida

Diana Gouidy
05.2002 - 12.2006

High School Diploma -

North Miami Senior High School

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Emily Garcia