Emily Garcia
5005 Collins Ave Apt 816 Miami Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
LG Insurance Corp.
Leonard Garcia
6801 NW 77th Ave Suite 101 Doral, FL 33166
01.2007 - Current
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Make sure written policies and renewal policies get paid.
- Process payroll.
Commercial Bank of Florida
Diana Gouidy
Medley, FL
05.2002 - 12.2006
- Worked effectively in fast-paced environments.
- Reduced transaction errors by implementing thorough verification procedures and attention to detail in all tasks.
- Increased cross-selling success through comprehensive knowledge of bank products and services, effectively matching customer needs with appropriate solutions.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
Education
High School Diploma -
North Miami Senior High School
North Miami, FL1990
Skills
- Organizational skills
- Continuous improvement
- Market research
- Attention to detail
- Adaptability
- Customer service
- Critical thinking
- Conflict resolution
- Problem-solving
- Portfolio management
- Integrity and ethics
- Financial analysis
Timeline
LG Insurance Corp.
Leonard Garcia
01.2007 - Current
Commercial Bank of Florida
Diana Gouidy
05.2002 - 12.2006
High School Diploma -
North Miami Senior High School