Emily Garcia
San Jose
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings including Urgent Care. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 4 years. Committed to preserving patient confidentiality, maintaining clean work environments and keeping thorough records.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Representative
El Camino Health Urgent Care
01.2022 - Current
- Checked patient insurance, demographic, and health history to keep information current
- Collect copayments and compiled daily financial records.
- Balance deposits and credit card payments each day.
- Organize patient records and database to facilitate information storage and retrieval.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist, Kaiser Permanente
Corinthian International Parking Services
02.2020 - 10.2021
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Screened visitors, patients and staff to ensure safety protocols of facility
- Administered self swab rapid testing for unvaccinated visitors
- Verified members vaccination records and inputted into Kaiser computer systems
- Maintained records of inpatient visitors
Cash Office Associate
Dd's Discounts
08.2018 - 07.2021
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Set up, tested and balanced registers for front-end employees.
- Prepared bank deposits and corporate cash shipments.
- Processed checks, cash and credit purchases or refunds.
- Received and processed customer payments.
Education
Foothill College
Los Altos, CAHigh School Diploma -
James Lick High School
San Jose, CA05.2018
Skills
- EMR Systems
- Epic Software Proficiency
- Spreadsheets
- HIPAA Guidelines
- Flexible & Adaptable
- Bilingual
- Customer Service
- Typing 55 wpm
- Patient Intakes
- Medical Terminology
Certification
- First Aid and CPR/AED Certified
References
Alex Magana, Physician Assistant
(408)504-5981
Aliesha Valencia, Kaiser Permanente Volunteer Services
(669)210-5357
Kristofer Abejuela, Physician Assistant
(909)348-2685
Timeline
Patient Care Representative
El Camino Health Urgent Care
01.2022 - Current
Medical Receptionist, Kaiser Permanente
Corinthian International Parking Services
02.2020 - 10.2021
Cash Office Associate
Dd's Discounts
08.2018 - 07.2021
Foothill College
High School Diploma -
James Lick High School
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