Vanessa Chavarria
Oakland,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level community health worker position. Ready to help team achieve company goals.
Compassionate candidate seeking to maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated healthcare professional adept at coordinating training, paperwork and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature.
Overview
10
10
years of professional experience
Work History
Patient Care Representative
CityHealth Urgent Care
10.2021 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Responded to patient queries and concerns concerning insurance coverages and deductibles.
- Delivered excellent patient experiences and direct care.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Provided support and guidance to patients and families to navigate healthcare systems.
- Worked with patients to schedule tests and procedures.
Barista Shift Lead
Cafe Santana Roasting Company
09.2016 - 07.2021
- Monitored food preparation, production, and plating for quality control.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Directed food preparation and cooking activities to meet health and safety standards.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Monitored customer feedback to improve barista performance and customer service.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
Cashier Team Lead
Peet's Coffee
04.2013 - 03.2017
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Mentored new team members on sales software system operation.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
- Communicated with customers and team members to solve problems.
Education
Community Health Work - Community Health Services
Berkeley City College
Berkeley, CA12.2022
Associate of Applied Science - Psychology
Merritt College
Oakland, CA05.2021
Associate of Science - Behavioral Sciences
Merritt College
Oakland, CA05.2021
Skills
- Quality Assurance
- Strategic Networking
- Information Assistance
- Time Management
- Medical Terminology
- Patient Registration
- Verbal and Written Communication
- Patient-Focused Care
- EMR Systems
- New Patient Chart Preparation
- Confidential Records Management
- Attention to Detail
- Organizational Skills
- Spanish Fluency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Patient Care Representative
CityHealth Urgent Care
10.2021 - Current
Barista Shift Lead
Cafe Santana Roasting Company
09.2016 - 07.2021
Cashier Team Lead
Peet's Coffee
04.2013 - 03.2017
Community Health Work - Community Health Services
Berkeley City College
Associate of Applied Science - Psychology
Merritt College
Associate of Science - Behavioral Sciences
Merritt College
Similar Profiles
Vanessa ChavarriaVanessa Chavarria
Health & Wellness Coach at Lifelong Medical CareHealth & Wellness Coach at Lifelong Medical Care
Melisa DominguezMelisa Dominguez
Certified Medical Assistant at Optum Urgent Care/ Exer Urgent CareCertified Medical Assistant at Optum Urgent Care/ Exer Urgent Care
Lacey WagnerLacey Wagner
Registered Nurse at MedExpress Urgent Care/NextCare Urgent CareRegistered Nurse at MedExpress Urgent Care/NextCare Urgent Care
Aaron ColeAaron Cole
Delivery Driver at DoorDashDelivery Driver at DoorDash
Nicole NitzNicole Nitz
Worker/Owner at ArizmendilakeshoreWorker/Owner at Arizmendilakeshore