Emily Garnett
Kansas City,MO
Summary
Seasoned in the hospitality sector, I excel in wine service and team leadership, notably at Cafe Gratitude. My expertise spans fine to casual dining, ensuring exceptional guest experiences and adeptly managing staff. Proven ability to enhance service quality, I bring a blend of technical skill and interpersonal finesse to every role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server Manager
Cafe Gratitude
Kansas City, MO
05.2013 - Current
- Providing excellent customer service and supporting the server staff in doing the same.
- Managing the flow of the front of house.
- Providing knowledge about menu items to servers and customers.
- Communicating between the front-of-house staff and the kitchen regarding 86ed items, specials, and other changes.
- Supporting guests with their experience, and addressing any issues that arise.
- End of shift reports
Server
Plate Restaurant
Kansas City, MO
09.2019 - 07.2020
- Ensuring a 5-star guest experience through flawless, above and beyond service in a fine-dining setting
- Wine knowledge and sales.
- Cleaning and other side duties to maintain the quality of the restaurant
Education
Pilates Trainer
Pilates Academy International
Kansas City, MO08-2016
Apparel And Textiles
Kansas State University
Manhattan05-2007
Skills
- Training in a fine dining setting
- Wine service
- Casual dining
- Managing staff
- Bartending
Affiliations
- Aerial silks artist
- Dance
Certification
- Certified Pilates trainer and currently the manager of the Pilates program at The Carriage Club
Timeline
Server
Plate Restaurant
09.2019 - 07.2020
Server Manager
Cafe Gratitude
05.2013 - Current
- Certified Pilates trainer and currently the manager of the Pilates program at The Carriage Club
Pilates Trainer
Pilates Academy International
Apparel And Textiles
Kansas State University
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