Emily Glover
Junction City,AR
Summary
Versatile and dedicated professional with experience at Multi-State Insurance, adept in organization and time management. Excelled in providing exceptional customer service and maintaining meticulous records. Demonstrated proficiency in Microsoft Office and multi-line telephone operation, enhancing office efficiency. Proven ability to foster relationships and prioritize tasks effectively, ensuring operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Multi-State Insurance
11.2020 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Personal Babysitter
Kristi Miller
05.2020 - 08.2020
- Prepared healthy, age-appropriate snacks and meals.
- Established strong relationships with families, fostering trust and open communication.
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Administered medications by following strict instructions from parents.
- Promoted physical wellness through daily exercise routines, outdoor activities, and balanced nutrition planning.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Bachelor of Science -
Louisiana Tech University
Ruston, LA05-2025
High School Diploma -
Junction City High School
Junction City AR05-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Mail handling
- Multi-line telephone operation
- Document management
- Payment processing
- Multitasking and prioritization
- Microsoft office
Certification
- CPR/AED Certification
Timeline
Receptionist
Multi-State Insurance
11.2020 - 09.2024
Personal Babysitter
Kristi Miller
05.2020 - 08.2020
Bachelor of Science -
Louisiana Tech University
High School Diploma -
Junction City High School
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