Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Alfred Coffee
08.2024 - Current
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Shift Supervisor
Philz Coffee
07.2023 - 08.2024
Supervise daily operations, ensuring high customer satisfaction and efficient workflow
Coordinate with suppliers to ensure consistent quality of coffee beans and equipment
Barista
Starbucks
04.2023 - 07.2023
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
Kith
07.2022 - 03.2023
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant
Sameday Health
08.2021 - 03.2022
Analyzed key performance metrics to identify areas for improvement for a tech start-up
Utilized data-driven insights to make strategic decisions and enhance overall productivity
Barista
Philz Coffee
07.2020 - 08.2021
Consistently met sales targets through upselling techniques
Resolved customer concerns promptly, maintaining high satisfaction rates
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group