Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Accounts Receivable Specialist
2 Years 9 Months
WYLD | 10.2023 - 07.2026
Conducted thorough reviews of customer accounts to maintain accuracy and effectively resolve discrepancies.
Streamlined AR operations through targeted process improvements.
Facilitated training for new hires on ERP system functionality
Executed comprehensive clean-up project
Analyzed aging reports to identify delinquent accounts
Investigated and reconciled account discrepancies
Developed departmental Standard Operating Procedures (SOPs) to standardize processes, improve efficiency, and ensure consistency and compliance
Executed reconciliation of bank accounts during month-end close
Collaborated with sales team to address past due invoices
Utilized Microsoft Excel, Microsoft Dynamics 365 Business Central, QuickBooks, and Salesforce
Collections Manager
5 Years
WACO Scaffolding & Equipment | 12.2004 - 12.2009
Managed combined 7 figure AR for two company locations
Tracked and managed retention accounts
Filed preliminary notices to protect company interests in projects
Signatory on lien release waivers
Executed notary services to ensure legal compliance and document authenticity.
Collaborated with company legal counsel
Entered monthly billing into company system
Assisted customers with billing and contract questions
Fostered strong customer relationships to ensure timely payments
Set up accounts for new customers
Facilitated and led AR meetings with management
Processed and accurately applied customer payments to maintain financial integrity.