Emily Goodman
Lancaster,PA
Summary
Dedicated professional with a proven track record at Cracker Barrel Old Country Store, excelling in guest engagement and upselling, enhancing customer satisfaction significantly. Quickly mastered all tasks at McDonald's, demonstrating a strong work ethic and exceptional customer service. Skilled in cash handling and fostering a safe, efficient work environment.
Overview
5
5
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
11.2023 - Current
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Team Member
McDonald's
08.2019 - 11.2023
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
HACC
Lancaster, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Cracker Barrell Old Country Store
11.2023 - Current
Team Member
McDonald's
08.2019 - 11.2023
High School Diploma -
HACC
Similar Profiles
Carissa TaylorCarissa Taylor
Customer Service Representative at Cracker Barrell Old Country StoreCustomer Service Representative at Cracker Barrell Old Country Store
Brandi MarshallBrandi Marshall
Retail Store Manager at Cracker Barrell Old Country StoreRetail Store Manager at Cracker Barrell Old Country Store
Ajania WestAjania West
Server at Cracker Barrell Old Country StoreServer at Cracker Barrell Old Country Store