Emily Gordon
Port Richey
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
04.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
High School Diploma -
Fivay High School
Hudson, FL06-2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Prescription filling
- Pharmacy ethics
- Pharmacy and customer records management
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
Certification
- First Aid/CPR/AED Instructor Certification – Red Cross.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) - 04/04/2023
- Registered Pharmacy Technician - State Boards of Pharmacy - 09/16/2021
- OSHA Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration Authorized Provider.
Timeline
Pharmacy Technician
Walgreens
04.2019 - Current
High School Diploma -
Fivay High School
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