Summary
Overview
Work History
Education
Skills
Timeline
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Emily Gudino

Dover,NJ

Summary

Enthusiastic college student with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help reach the desired goal. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

4
4
years of professional experience

Work History

Service Representative

Nordstrom Rack
03.2025 - Current
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.

Flex Clerk

Shoprite Of Wharton
07.2022 - 01.2025
  • Manager's Personal Assistant
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.


Waitress

Chico's Mexican Grill
01.2021 - 02.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Bachelor of Science - Business Administration, Finance

Montclair State University
Montclair, NJ
05-2026

Skills

  • Customer support
  • Customer relations
  • Organization
  • Bilingual
  • Microsoft Excel

Timeline

Service Representative

Nordstrom Rack
03.2025 - Current

Flex Clerk

Shoprite Of Wharton
07.2022 - 01.2025

Waitress

Chico's Mexican Grill
01.2021 - 02.2022

Bachelor of Science - Business Administration, Finance

Montclair State University

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Emily Gudino