Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emily Hall

Skokie,IL

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Murray Bros Caddyshack. Proven ability to cultivate guest engagement and foster repeat business through genuine hospitality. Adept at cash handling and team collaboration, ensuring seamless service and memorable dining experiences. Committed to enhancing community connections through volunteering efforts.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Murray Bros Caddyshack
02.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

Village Roadhouse
06.2023 - 08.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Chuck Lager
03.2022 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Golf Caddy

Evanston Golf Club
05.2018 - 07.2021
  • Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
  • Enhanced golfer experience by providing accurate yardage information and club recommendations.
  • Developed strong relationships with members through exceptional customer service, ensuring repeat business.

Education

Bachelor of Arts - Social Media Marketing

Benedictine University
Lisle, IL
05-2027

Associate of Arts - Marketing

Oakton Community College
Des Plaines
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Volunteering
  • Community volunteering
  • Community networking
  • Social media promotion
  • Fundraising strategies
  • Donation solicitation

Certification

  • First Aid/CPR Certified
  • Certified Mandated Reporter for Early Childhood and Young Adults
  • Bassets in liquor handling
  • Food Handlers Certification

Languages

English
Native or Bilingual
Spanish
Limited Working
French
Professional Working

Timeline

Server

Murray Bros Caddyshack
02.2024 - Current

Server

Village Roadhouse
06.2023 - 08.2024

Server

Chuck Lager
03.2022 - 08.2023

Golf Caddy

Evanston Golf Club
05.2018 - 07.2021

Bachelor of Arts - Social Media Marketing

Benedictine University

Associate of Arts - Marketing

Oakton Community College
Emily Hall