Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Hallum

Dawsonville

Summary

Dynamic professional with a proven track record in customer service and sales, notably at Bakkt. Skilled in effective communication and multitasking, I excel in fast-paced environments, consistently exceeding sales targets. Demonstrated ability to build lasting relationships and adeptly handle customer needs, underscoring a strong work ethic and attention to detail.

Overview

7
7
years of professional experience

Work History

Travel and General Service Agent

Bakkt
01.2024 - Current
  • Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
  • Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
  • Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.

Care giver

Oaks at Hampton
10.2020 - 03.2021
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.

Sales Representative

Cool Ray Heating and Air
01.2022 - 10.2023
  • Expanded customer base through cold calling, networking, and relationship building.
  • Participated in trade shows and conferences to network and generate leads.
  • Exceeded sales targets through effective planning and goal setting.
  • Built relationships with customers and community to promote long term business growth.

Residential Assistant

Dahlonega Assisted Living
03.2021 - 11.2021


  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Sales Representative

Hilton Head Hospitality
01.2018 - 12.2019


  • Generated additional sales opportunities with upselling and cross-selling
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Provided detail information to customer regarding the benefits of the Vaction sold
  • Took cold calls and completed the sale

Education

James Madison High School
Norcross, GA

Skills

  • Strong work ethic
  • Customer service
  • Attention to detail
  • Listening skills
  • Multitasking and organization
  • Excellent communication

Timeline

Travel and General Service Agent

Bakkt
01.2024 - Current

Sales Representative

Cool Ray Heating and Air
01.2022 - 10.2023

Residential Assistant

Dahlonega Assisted Living
03.2021 - 11.2021

Care giver

Oaks at Hampton
10.2020 - 03.2021

Sales Representative

Hilton Head Hospitality
01.2018 - 12.2019

James Madison High School

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Emily Hallum