Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
7
7
years of professional experience
2
2
Certification
Work History
Travel Agent
Inteletravel
03.2024 - Current
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Data Entry Specialist
Addecco Staffing
02.2024 - 05.2024
Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
Compiled data and reviewed information for accuracy prior to input.
Completed data entry tasks with accuracy and efficiency.
Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
Travel Agent
Archer Travel Service
04.2019 - 01.2024
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Cook
Adawe Travel Plaza
03.2023 - 08.2023
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Package Delivery Driver
Amazon
12.2022 - 02.2023
Delivered packages to customer doorsteps and business offices.
Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
Maintained clean driving record and observed relevant traffic laws to reduce risks.
Improved customer satisfaction by ensuring timely and accurate package deliveries.
Livestream Producer
Woodruff Media Management
09.2020 - 02.2023
Presented production ideas and determined creative scenarios for production and delivery.
Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
Developed schedules for production, editing, and duplication for timely delivery.
Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
Continuously improved workflow efficiency by identifying bottlenecks in production processes and implementing solutions.
Work Study Student
NEO A&M College
08.2019 - 12.2021
Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
Collaborated with staff members to guarantee students received best possible customer service.
Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
Maintained confidentiality while handling sensitive information related to student records or university matters.
Housekeeping Room Attendant
Hampton Inn By Hilton
08.2019 - 12.2021
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Cook
Pizza Hut
08.2017 - 05.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Group Leader
Boys and Girls Club of Ottawa County
05.2017 - 08.2017
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Actively encouraged children to develop their communication, problem-solving and social skills.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Oversaw daily transitions between various activities such as snack time, outdoor playtime, and learning activities ensuring smooth operation of daily schedule.
Engaged with children on individual basis to build positive relationships and promote learning.