EMILY HARALAMBIEW
LAS VEGAS
Summary
Enthusiastic Server offering previous experience of service industry experience. Highly skilled in serving high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and achieving company sales goals. Dedicated to maintaining efficiency and accuracy in high-traffic times.
Overview
2
2
years of professional experience
Work History
COCKTAIL SERVER
Moxie Ultra Lounge
01.2024 - 09.2024
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professionalism in order to advance customer satisfaction and workforce effectiveness.
- Secured repeat bookings through outstanding professionalism and performance.
- Shared knowledge of menu items, enabling customers to make personal decisions based on taste and interest.
- Increased sales by upselling higher-end products to customers.
SERVER
Cheesecake Factory
07.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Preformed opening and closing duties and preparing cash drawers and taking inventory.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Marketing
SAN JOSE STATE UNIVERSITY
SAN JOSE, CA05-2024
Skills
- Cash handling
- Customer service
- Handling large groups
- Alcohol awareness
- Cash Register Operations
- High-Volume Environment
- Social Media Networking
- Persuasive Selling
- Brand Networking
- Hospitality Service
- Stress Tolerance
- Promotional Sales Events
Languages
English
Native or Bilingual
Bulgarian
Native or Bilingual
Greek
Professional Working
Spanish
Professional Working
Timeline
COCKTAIL SERVER
Moxie Ultra Lounge
01.2024 - 09.2024
SERVER
Cheesecake Factory
07.2022 - 11.2023
Bachelor of Science - Marketing
SAN JOSE STATE UNIVERSITY
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