Emily Harrison

• Handled sensitive information with discretion, maintaining confidentiality of church documents and personnel records.
• Provided exceptional customer service when addressing church member and community member inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by entering weekly offering for church members.
• Oversaw office equipment ordering and maintenance.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Developed comprehensive Office Management Manual to ensure efficiency.
• Reduced costs with meticulous budget monitoring and expense tracking for essential office supplies and equipment.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Helped with community outreach initiatives, improving the church's local reputation and community engagement.
• Provided administrative support to the Pastor, enabling them to focus on helping church and community members.
• Managed scheduling and coordination of all church events and meetings to ensure minimal conflicts.
• Streamlined document handling, which included weekly bulletins, weekly announcements, and monthly newsletter.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Maintained professional demeanor by staying calm when addressing unhappy or angry church and/or community members.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Renting and maintaining the Luther Lodge, which is a building available for personal and community events.
• Ordering frozen meals for the community from Miami Valley Meals and making sure they are stored at the correct and safe temperature.

This is a customer service position where I wait on customers and fulfill their orders. I take payment and work with a Clover cash register system.

This was a volunteer position on the Brookville Baseball Club Board. The Brookville Baseball Club is a youth baseball initiative that includes over 400 youth baseball and softball players.

As Secretary, I composed agendas for meetings and took minutes at the meetings.

I ran the concession stand for the 3 years I was on the Board. This included ordering all food and drinks items, keeping the area stocked and cleaned, scheduling workers and interacting with the State Health Inspector. The concession stand was inspected twice per season and received a passing grade for every inspection.