Emily Hart
Lakeland,FL
Summary
Motivated Customer Service Representative that strives to promote exceptional customer service resulting in ultimate customer satisfaction.
Proven to be one of top employees in previous Customer Services positions due to the ability to do quality work within high-stress environments while maintaining a quick work pace. Resourceful and results-driven with a passion for growth and efficiency, to bring forth a motivated attitude. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Overview
5
5
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Educational Services
01.2024 - Current
- Identified areas where improvement is needed in order to help struggling students reach their full potential.
- Fostered an atmosphere of respect among all members of the learning community.
- Utilized effective communication skills when working with colleagues, administrators and families
- Experienced working with all grades k-12, including ESE and Paraprofessional tasks as well.
Sales Associate/ Frameshop Manager
HOBBY LOBBY Retail Stores
11.2019 - 01.2024
- Responsible for managing the daily operations of the frame shop.
- Supervised a small team of employees, ensuring the quality of finished products, and maintained inventory control.
- Provided exceptional customer service, assisted customers with their framing needs, and collaborated with other departments to meet business goals
Education
Bachelor of Science - Business Administration And Management
Polk State College
Lakeland12.2025
Associate of Arts - Elementary Education
Polk State College
Lakeland12.2023
Skills
- Committed to ongoing education and personal growth
- Strong Ability to Multitask and Meet Deadlines
- Above Average Computer Skills
- Provides Excellent Customer
Service - Works Well in a Team and
Independently
Timeline
Substitute Teacher, K-12
Kelly Educational Services
01.2024 - Current
Sales Associate/ Frameshop Manager
HOBBY LOBBY Retail Stores
11.2019 - 01.2024
Bachelor of Science - Business Administration And Management
Polk State College
Associate of Arts - Elementary Education
Polk State College
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