Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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EMILY HOPKINS

Jefferson,GA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

13
13
years of professional experience

Work History

Manager

Three Dollar Cafe
01.2004 - 01.2017
  • Dedicated management professional with experience handling a wide range of management and staff support tasks
  • Trained staff and new managers
  • Ensured the uninterrupted flow of inventory through appropriate purchasing procedures
  • Maintained a high level of customer service and guest relations
  • Managed staff of 50+ employees.

Office Coordinator

Regent Business Centers
01.2005 - 01.2007
  • Handled switchboard for multiple companies in our office space
  • Performed clerical duties for each company meeting individual companies needs and providing exceptional customer service
  • Managed and maintained equipment, materials, and supplies necessary for customers to run their business
  • Managed the client relationship from initial inquiry through negotiation and signing of leases
  • Communicated with clients to understand their property needs and preferences.

Risk Management Coordinator

Thomas Concrete
01.2005 - 01.2007
  • Filed and managed all Worker’s Compensation claims
  • Skilled relationship builder with the proven ability to work with different personality styles
  • Administered safety training courses to new employees
  • Briefed and trained employees and departments on new risk management policies
  • Performed background checks and drug testing of drivers and plant managers.

Education

BS in Psychology - Christian Counseling

Liberty University
Lynchburg, VA

Skills

  • Team leadership and group management
  • Customer service
  • Critical thinking
  • Group counseling and team coaching
  • Child advocacy and mentorship
  • Marketing
  • Strategic Planning
  • Policy Implementation
  • Staff Development
  • Expense Tracking
  • Complex Problem-Solving
  • Brand Management

Volunteer Experience

  • Mentor at Woodson Elementary through the Intersect Project
  • Mentor at North Jackson Elementary
  • Waumba Land Leader (preschool ministry) at Buckhead Church
  • Transit Leader (middle school ministry) at Gwinnett Church
  • InsideOut Leader (high school ministry) at Gwinnett Church

Timeline

Office Coordinator

Regent Business Centers
01.2005 - 01.2007

Risk Management Coordinator

Thomas Concrete
01.2005 - 01.2007

Manager

Three Dollar Cafe
01.2004 - 01.2017

BS in Psychology - Christian Counseling

Liberty University

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EMILY HOPKINS