Emily Hutchinson
Rockmart,GA
Summary
Dynamic Office Administrative Assistant with a proven track record at Northwest Exterminating, excelling in data entry and customer service. Recognized for enhancing office efficiency and fostering strong client relationships through effective communication and organization. Adept at managing schedules and expediting document processing, contributing to overall operational success.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Northwest Exterminating
08.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Office Assistant
Autumn Sky
Dallas
03.2022 - 06.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Manager
Jefferson’s Restaurant
Villa Rica, GA
02.2020 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Hiram High School
Hiram, GA05.2014
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling appointments
- Billing and invoicing
- Schedule and calendar management
- Document scanning
- File management
- Telephone reception
- Database administration
- Multitasking and organization
- Team support
- Scanning and copying
- Email management
- Hospitality and accommodation
- Customer service
- Administrative support
- Computer skills
- Microsoft Office Suite
- Microsoft Word
- Office administration
Timeline
Office Administrative Assistant
Northwest Exterminating
08.2022 - Current
Office Assistant
Autumn Sky
03.2022 - 06.2022
Manager
Jefferson’s Restaurant
02.2020 - 03.2022
Hiram High School