Emily Iasparra
Doma on Main
Branford,CT
20
years of professional experience
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
With my experience with the public I would
Like to learn and provide a new type of care for people. I am looking to broaden my customer service skills into a new work setting.
Work History
Server
2 Years 4 Months- Greet customers in a timely and positive manner
- Answer phone calls diligently
- Provide personal customer care about any concerns and or inquiries
- Create a pleasant atmosphere and experience
- Meet all customer needs in any way possible
- Consistent communication between fellow staff and guests
- Willing to help and assist in other areas of the restaurant that go above expected responsibilities
- Processed payments accurately using point-of-sale systems.
- Upsold menu items, enhancing guest experience and increasing sales.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
13 Years 4 Months- Provided exceptional customer service, enhancing guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Assisted in Microsoft programs to help with scheduling
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
Sales Associate/Beauty Department
3 Years 9 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining organized merchandise displays to enhance shopping experience.
- Collaborated with team members to achieve sales goals throughly
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - Nursing
No Degree - Nursing
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
Team collaboration
Genuine passion for helping people
Timeline
Server
Doma on Main
04.2024 - CurrentRead More
Server
USS Chowder Pot 3
11.2010 - 03.2024Read More
Sales Associate/Beauty Department
Kohls Department Store
01.2007 - 10.2010Read More
Goodwin College
No Degree from Nursing
Read More
Southern Connecticut State University
No Degree from Nursing
Read More
East Haven Highschool
High School Diploma
Read More