Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emily Ishida

Program Specialist II
Lihue,HI

Summary

Earnest with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

16
16
years of professional experience

Work History

Program Specialist II

County Of Kauai
Lihue, HI
06.2017 - Current
  • Coordinated communication among associations, allies, stakeholders and members to foster sales and connections between departments.
  • Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
  • Tracked and reported expenses accurately to manage program budgets.
  • Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
  • Planned, directed and supervised Information and Referral program for elderly 60 years and older and disabled persons.
  • Prepared and conducted presentations to educate community about available resources and services.
  • Established and maintained working relationships with Federal, State, County Departments as well as community organizations.
  • Provided support and technical assistance to partners related to issues of service delivery, documentation, reporting, and other State requirements.
  • Contributed to writing substantial portions of various governmental reports (quarterly, annual and monitoring visit reports).
  • Contributed to publishing County of Kauai's four-year Area on Aging State plan.
  • Administered and tracked client services in database.
  • Determined customer needs and developed program initiatives according to preferences.
  • Monitored and evaluated impact of social services on community.
  • Established a robust system for tracking and reporting on key performance indicators, allowing for a data-driven approach to program enhancements.

Recycling Specialist

County Of Kauai, Solid Waste Division
01.2008 - 06.2017
  • Spearheaded company-wide sustainability initiatives by creating targeted campaigns aimed at reducing single-use plastics and other non-recyclable materials across departments.
  • Identified potential compliance, operational and pricing-related issues with current vendors and suggested alternative contingency partners.
  • Maintained compliance with environmental regulations by continually updating knowledge on industry standards related to waste disposal and recycling methods.
  • Implemented recycling tracking systems to monitor performance metrics and provide insights for ongoing improvement efforts.
  • Streamlined recycling processes for increased productivity and cost savings through continuous improvement initiatives.
  • Achieved budgetary targets by developing successful controls and assisting with development of new budget plans.
  • Established new recycling and composting services and on-site training programs with customers, improving program utilization.
  • Promoted recycling efforts through campus education strategies, signage, announcements and events.
  • Assessed client needs during consultation meetings to develop tailored recommendations for improving current waste management systems.
  • Evaluated vendor proposals for procurement of recycling equipment, ensuring best-in-class technology was selected for organizational use.
  • Promoted culture of environmental stewardship among employees by leading workshops, seminars, and other educational initiatives.
  • Analyzed data on waste streams to identify trends, pinpoint inefficiencies, and recommend solutions for improved recycling outcomes.
  • Managed various contracts within the County of Kauai's Public Waste Department including Tire, Motor Oil, and Mixed recyclables.

Education

Master of Arts - Healthcare Administration, Focus in Gerontology

Concordia University, Nebraska
Nebraska
05.2001 -

Bachelor of Arts - Social Ecology

University of California, Irvine
Irvine
05.2001 -

Skills

Good listener

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Accomplishments

Lead program director on County of Kaua's emergency management incident commander team during COVID-19. Liaison between elderly population and community.


Employee of the year 2023-2024



Timeline

Program Specialist II

County Of Kauai
06.2017 - Current

Recycling Specialist

County Of Kauai, Solid Waste Division
01.2008 - 06.2017

Master of Arts - Healthcare Administration, Focus in Gerontology

Concordia University, Nebraska
05.2001 -

Bachelor of Arts - Social Ecology

University of California, Irvine
05.2001 -

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Emily IshidaProgram Specialist II