Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Isidro Castillo

Norcross,GA

Summary

Dynamic bilingual professional with proven customer service and teamwork skills, honed at American Eagle Outfitters and Dunkin Donuts. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and cash handling expertise. Committed to enhancing customer satisfaction and streamlining operations, achieving a significant improvement in transaction efficiency.

Overview

4
4
years of professional experience

Work History

Sales Associate

American Eagle Outfitters, Inc
12.2023 - Current
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Keep the store clean and tidy, assist customers, handle cash registers, and manage shipments.

Crew Member

Dunkin Donuts & Baskin Robbins
04.2021 - 10.2023

My role as crew member typically was work in a fast-paced environment, handling a variety of tasks to ensure customer satisfaction. My responsibilities often include taking orders, preparing food and beverages, maintaining cleanliness, and providing friendly customer service.

Education

High School Diploma -

Berkmar High School
Lilburn, GA
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Money handling
  • Professional appearance
  • FLUENT IN Spanish and English

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

American Eagle Outfitters, Inc
12.2023 - Current

Crew Member

Dunkin Donuts & Baskin Robbins
04.2021 - 10.2023

High School Diploma -

Berkmar High School
Emily Isidro Castillo