Emily Ivy
Portland
Summary
Chef & Hospitality Professional with 8 years of diverse experience in hotel and culinary operations, with proven effective management and supervisory skills across many positions.
Overview
9
9
years of professional experience
Work History
Innkeeper, Assistant General Manager
The West End Collection
Portland, Maine
05.2025 - 05.2026
- Managed guest services from reservation to checkout. Made reservations, offered recommendations for the area, arranged dinner reservations, and provided transportation services.
- Addressed and resolved guest needs and issues throughout their stay, responding promptly to phone calls, emails, text messages, and front desk inquiries.
- Handled operations of the hotel through the day, supervising and assisting housekeeping and laundry needs, attending maintenance needs, and maintaining scrupulous cleanliness standards in all areas of the hotel.
- Managed breakfast operations, cooking and serving daily meals while fostering rapport with guests and overseeing inventory, ordering, and kitchen cleanliness.
- Handled overnight emergency guest calls to ensure comfort and safety of the guests.
Innkeeper, Housekeeper, Cook, Laundry Attendant
The Inn at Ocean's Edge
Lincolnville, Maine
04.2022 - 10.2024
- Operated laundry facilities to ensure cleanliness and availability of linens and towels.
- Performed cleaning tasks to uphold hygiene standards in guest rooms and common areas.
- Kitchen Operations: Worked as both the pantry chef and lead chef throughout morning breakfast services.
- Coordinated with staff across departments to maintain clean accommodations and manage laundry operations.
- Supported overnight guests by ensuring comfortable stays through attentive service, resolving issues promptly, and upholding property standards.
Chef, Kitchen Manager
Pete's Griddle
Bethel, Maine
03.2023 - 06.2023
- Coordinated with front of house manager to streamline operations, price and advertise specials, and educate servers on menu offerings.
- Led back-of-house team while coordinating with front-of-house management to enhance operational efficiency and customer satisfaction through menu education.
- Created and standardized original recipes while establishing systematic inventory controls to reduce waste and maintain consistent food quality.
- Streamlined kitchen operations by developing cost-effective vendor partnerships, implementing inventory tracking systems, and optimizing menu pricing strategies.
- Fostered relationships with suppliers and mentored kitchen staff to ensure seamless service delivery and uphold high culinary standards.
- Developed streamlined inventory management protocols while optimizing vendor relationships to reduce operational costs and maintain consistent food quality standards.
- Spearheaded kitchen modernization through recipe standardization and implementation of inventory tracking systems.
Hotel Manager
The Inn at The Rostay
Bethel, Maine
12.2022 - 03.2023
- Operated laundry equipment efficiently to ensure clean linens and garments.
- Housekeeper
- Front Desk Operations
- Occasional breakfast cook and serving duties.
- Managed diverse hotel operations including front desk, housekeeping, and food service, and maintaining quality standards.
- Oversaw daily hotel functions spanning accommodation, dining, and guest services while maintaining operational efficiency and service standards.
Housekeeper
Taos Valley Lodge
Taos, New Mexico
01.2022 - 03.2022
- Occasional laundry duties.
- Maintained pristine guest room conditions while adhering to strict sanitation protocols, ensuring superior comfort and cleanliness standards.
Lead Line Cook, Housekeeper
The Island Inn
05.2021 - 10.2021
- Food prep and sauté station during service.
- Maintaining common areas of hotel.
- Guest rooms: general cleaning, deep cleaning, in house maintenance.
Prep Chef
Nada
01.2020 - 06.2020
- Daily food preparation: Determining what and how much of each food item to prep for the day; executing food prep in timely manner; assisting in quality control for all items prepared daily.
Line and Prep Cook
Mita's, Salazar, Goose and Elder
Cincinnati
01.2019 - 01.2020
- Across three of Cincinnati's esteemed Chef Jose Salazar's restaurants, I performed an array of duties, including but not limited to morning prep, station prep, catering assistance and working stations during service.
- I performed many duties during the opening of Chef's latest venture, Goose and Elder. This included constructing and organizing the new space, organizing the execution of menu items, and participating in the group learning experience of the new menu.
Sous Chef
Nada
06.2017 - 01.2019
- Daily food preparation: Determining what and how much of each food item to prep for the day; executing food prep in timely manner; assisting in quality control for all items prepared daily.
- Ordering: Communicating with multiple vendors to assure having necessary product on hand; staying up to date with pricing through multiple vendors to ensure best food costs; balancing inventory to keep necessary amounts on hand while keeping small storage space maintained.
- Orderliness and cleanliness: Keeping a very small space organized and cleaned to the highest standards.
Education
Associates of Arts -
Cincinnati State Technical and Community College
Cincinnati, OH03-2020
Skills
- Food Service Management
- Housekeeping
- Inventory Management
- Staff Training
- Kitchen Operations
- Vendor Relations
- Cost Control
- Recipe Development
- Time Management
- Food Safety
- Reservation software
- Task delegation
- Guest relations management
Timeline
Innkeeper, Assistant General Manager
The West End Collection
05.2025 - 05.2026
Chef, Kitchen Manager
Pete's Griddle
03.2023 - 06.2023
Hotel Manager
The Inn at The Rostay
12.2022 - 03.2023
Innkeeper, Housekeeper, Cook, Laundry Attendant
The Inn at Ocean's Edge
04.2022 - 10.2024
Housekeeper
Taos Valley Lodge
01.2022 - 03.2022
Lead Line Cook, Housekeeper
The Island Inn
05.2021 - 10.2021
Prep Chef
Nada
01.2020 - 06.2020
Line and Prep Cook
Mita's, Salazar, Goose and Elder
01.2019 - 01.2020
Sous Chef
Nada
06.2017 - 01.2019
Associates of Arts -
Cincinnati State Technical and Community College