Emily Johnson

• Welcomed all guests warmly and efficiently.

•Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.

• Escorted guests to seating area.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Managed guest expectations by relaying information regarding hours, wait times and specials.
• Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

• Assisted in the assembly of products on the production line.
• Collaborated with team members to meet production goals efficiently.
• Helped achieve team goals by rotating production lines and daily duties to meet demand.
• Worked closely with other members of the team to meet deadlines and goals set by management.
• Loaded materials onto conveyor belt to be transported down the assembly line.

• Assisted customers with payment processing, including credit card payments and other forms of payment.
• Provided timely, courteous, and knowledgeable responses to information requests.
• Maintained and recorded customer information in database.
• Resolved customer complaints in a professional manner while maintaining high levels of customer service.
• Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.