Emily Jones
Haslet,TX
Summary
With extensive experience in development and fundraising, I possess valuable insights into the different stages of donor and member involvement within an organization. My expertise ranges from initial research to relationship cultivation, contribution solicitation, and stewardship, providing me with a comprehensive understanding of the entire process. Naturally adept at identifying circles of influence, I find genuine satisfaction in building strong and meaningful relationships.
Overview
12
12
years of professional experience
Work History
Membership Specialist
Amon Carter Museum of American Art
06.2023 - Current
- Oversee the annual budget and goal-setting for growth/acquisition, cultivation, solicitation, renewal, retention, programming, and benefit fulfillment for the general membership
- Develop strategies for attracting and acquiring new members and encouraging existing members to renew at a higher level
- Grow the general membership base
- Participate in the Carter's relationship management advancement model to facilitate cultivation and stewardship of individual givers, including transitioning identified members into major gift prospects and donors
- Assist with creation and execution of Membership benefits and donation recognition
- Work with development and curatorial teams to develop creative and attractive events and programming for members
- Work with the Event Manager to plan and execute general member events
- Coordinate staffing for membership support of public programs
- Update and maintain Raiser's Edge records
- Review and evaluate fee structures, benefits, and programs
- Recommend areas to update and improve
- Work with Membership Manager to coordinate annual budgets for Carter Circle and General Memberships
- Assist with member/donor events
- Develop and oversee production of Membership collateral and printed communication
- Work with Membership Manager to plan and execute a successful Museum travel program
- Maintain confidentiality.
Development Stewardship Coordinator
Amon Carter Museum of American Art
01.2020 - 06.2023
- Oversees the museum's stewardship program ensuring excellent communication with donors and members
- Supports donor and member relations at every level and plays an integral role in cross-departmental engagement with museum supporters
- Participates in the Carter's relationship management advancement model by helping to place donors and members within circles of influence and assigning them solicitors; and working closely with the development and membership department, leadership team, and board to facilitate strong donor engagement
- Assists the Head of Museum Advancement to create a stewardship strategy and timeline
- Oversees ongoing management of stewardship calendar to ensure that assigned solicitors stay on track with stewardship goals
- In cooperation with team and other departments, creates stewardship communications and reports and coordinates stewardship visits
- Oversees donor portfolio
- Management of the Development Committee and Board of Trustee meeting reports
- Coordination and management of annual Economic and Education Impact Statements
- Works closely with Development Database Manager to record gift entry (membership, Annual Fund, ticket purchase, and travel fees), produce acknowledgement letters, print membership cards, mailing of new member packets, create and maintain donor files
- Receive all incoming cash, check, credit card charges, and donations for Development, Membership, Events, Educations, Registration, Curatorial, Administration, and Library
- Coordinate with Accounts Receivable daily, weekly, and monthly to ensure proper cash handling procedures
- Coordinate Ambassador Council meetings and assist with other events as needed
- Manage all RSVP's received for Development and Membership
- Preparation of various mailings for Development and Membership
- Update and maintain Raisers Edge records with notes, emails, media, and NCOA address updates
- Entry of potential donor and membership lists
- Maintain inventory of departmental materials, supplies, and subscriptions
- Produce purchase orders, check requests, and expense reports; process departmental incoming/outgoing mail and assist with filing
- Maintain confidentiality regarding all sensitive museum information
- Maintain the wall calendar and Outlook calendar for Development and Communications Division.
Development and Communications Assistant
Amon Carter Museum of American Art
01.2018 - 01.2020
- Provide administrative support to the Director of Development and Communications
- Record gift entry (membership, annual fund, ticket purchase, general operating, sponsorship, campaign, honorariums), using Raiser's Edge to produce acknowledgement letters, print membership cards, create donor files and maintain donor files
- Process credit cards and checks, and enter and record in the daily money log
- Assist Development Database Manager in preparation of mailing/donor lists for invitation mailings
- Update database records with notes, emails, media grant paperwork
- Produce check requests and expense reports, process departmental incoming and outgoing mail
- Maintain confidentiality regarding all sensitive museum information
- Assist Events department with Ambassador Council meetings
- Work with the Accounting department on monthly reconciliation
- Assist with the budget for the Development department
- Coordinate material for quarterly board reports
- Accept all RSVPs for membership and development events
- Maintain inventory of departmental materials and supplies
- Other duties as requested.
Co-Owner/Designer
Miss Lottie's Ballet Boutique
01.2013 - 01.2020
- Co-founder and Creator of Miss Lottie's Ballet Boutique
- Co-design Dancewear and Hair Accessories
- Construct Products
- Manage and Maintain Website/Social Media Sites
- Communicate and Correspond with Shoppers and Shop Owners
- Designed Logo, Website, Garment Tags and Hang Tags
- Product Photography
- Promote Sales
- Create and Design Advertisements.
Visitor Services Representative
Amon Carter Museum of American Art
01.2015 - 01.2018
- Offer a high level of customer service by greeting guests with a warm and friendly welcome
- Provide administrative support to Visitor Experience Manager
- Provide assistance on questions related to the museum, Cultural District, and the Fort Worth area
- Serve as the museum's ambassador for its programs and resources, such as exhibitions, tours, donations and membership
- Exhibit excellent visitor service in handling questions and comments: maintain a log of issues and/or needs related to the museum and communicate them to Visitor Experience Manger or other appropriate staff
- Attend on-going training sessions to remain up to date on museum's current events and exhibitions
- Data Collection and Entry
- Research and Create materials for training manuals
- Answer phone calls and redirect as needed
- Conduct Exhibition Observations
- Issue educational and public program surveys
- File Documents
- Maintain up to date Calendar of Events
- Create and keep up to date Digital Signage
- Stock supplies.
Education
Bachelor of Arts - Art History, Theater and History
University of North Texas
Denton, TXSkills
- Strong Verbal Communication
- Articulate and Well-spoken
- Strong Written Communication
- Strong Interpersonal Skills
- Donor Stewardship
- Project Management
- Relationship Building
- Professional Phone Etiquette
- Research and data collection
- Campaign Monitor
- SurveyMonkey
- Website management
- Self-motivated
- Strong Teamwork
- Organizational Skills
- Pleasant Demeanor
- Strong at Multitasking
- Promotion of Services
- Manage Calendar
- Microix
- Eventbrite
- Detail Oriented
- Computer Literacy
- Data Entry
- Microsoft Suite
- Sales Experience
- Store Management Experience
- Multi-line Phone Systems
Timeline
Membership Specialist
Amon Carter Museum of American Art
06.2023 - Current
Development Stewardship Coordinator
Amon Carter Museum of American Art
01.2020 - 06.2023
Development and Communications Assistant
Amon Carter Museum of American Art
01.2018 - 01.2020
Visitor Services Representative
Amon Carter Museum of American Art
01.2015 - 01.2018
Co-Owner/Designer
Miss Lottie's Ballet Boutique
01.2013 - 01.2020
Bachelor of Arts - Art History, Theater and History
University of North Texas