Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

EMILY JORDAN

Papa Gino’s
ROCHESTER,NH
1
Certification
4
years of professional experience

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Work History

Shift Lead

11 Months
Papa Gino’s | 11.2025 - Current
  • Assessed employee safety precautions and restaurant cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Oversaw Product Quality Evaluation, Ready for Revenue and balancing/depositing cash drawers.
  • Managed inventory levels, coordinating stock replenishment to meet demand effectively.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Crew Member

2 Years 7 Months
Papa Gino’s | 04.2023 - 11.2025
  • Communicated clearly with coworkers and management.
  • Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.

Personal Assistant

11 Months
Thurlow’s Interiors | 01.2024 - 12.2024
  • Adapted to issues during painting, to maintain quality.
  • Assisted in project coordination, tracking deadlines and deliverables to ensure timely completion of initiatives.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Accomplished project deadlines by assisting with task completion whenever required.

Crew Member

2 Months
Dunkin Donuts | 02.2023 - 04.2023
  • Handled transactions quickly and efficiently.
  • Efficiently managed customer orders.

Education

High School Diploma

Spaulding High School | Rochester, NH | 05-2025

GPA3.99

Skills

Food preparation
Guest service
Team motivation
Adaptability
Basic math skills
Strong communication
Organization
Upselling
Customer service focus
Employee training

Certification

Learn 2 serve Certification March 2026

  • Food service , Papa Gino's

Timeline

Shift Lead

Papa Gino’s
11.2025 - CurrentRead More

Personal Assistant

Thurlow’s Interiors
01.2024 - 12.2024Read More

Crew Member

Papa Gino’s
04.2023 - 11.2025Read More

Crew Member

Dunkin Donuts
02.2023 - 04.2023Read More

Spaulding High School

High School Diploma
Read More
EMILY JORDAN