Summary
Overview
Work History
Education
Skills
Timeline
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Emily Joseph

Liberty Township

Summary

Hard-working and highly motivated healthcare professional with strong communication, organizational, and multitasking skills. Over 7 years of customer service experience combined with hands-on administrative expertise in radiology. Adaptable and detail-oriented, with a passion for continuous improvement and delivering exceptional support in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Radiology Administrative Assistant

TriHealth Hospital
02.2022 - Current
  • Maintains accurate radiology records with strict adherence to HIPAA regulations.
  • Assists technologists with IV starts and patient preparation.
  • Supports training of new staff and collaborates across departments.
  • Manages supply inventory and administrative operations.
  • Prioritizes tasks and deadlines through excellent organizational skills.
  • Upholds radiation safety protocols for team protection.

Customer Service Specialist

Dick’s Sporting Goods
04.2020 - 12.2021
  • Provided high-quality service and support to customers in-person and online.
  • Assisted in troubleshooting, placing orders, and resolving complaints.
  • Delivered empathetic and effective solutions, increasing customer satisfaction.
  • Generated performance reports and monitored customer service trends.

Education

Certificate - Licensed Practical Nursing

Butler Tech
Hamilton, Ohio
06-2025

High School Diploma - undefined

Lakota West High School
05.2021

Skills

  • Adaptable to Change
  • Critical Thinking & Conflict Resolution
  • Time Management & Multitasking
  • Effective Communication
  • Customer Service (7 years)
  • Merchandising & Retail
  • Professional Phone Etiquette
  • Attention to Detail
  • HIPAA Compliance Awareness

Timeline

Radiology Administrative Assistant

TriHealth Hospital
02.2022 - Current

Customer Service Specialist

Dick’s Sporting Goods
04.2020 - 12.2021

High School Diploma - undefined

Lakota West High School

Certificate - Licensed Practical Nursing

Butler Tech

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Emily Joseph