Emily Jumbercotta
Dumfries,VA
Summary
Throughout all of the positions I went through; brand ambassador, senior brand ambassador, and then sales lead; I found that I grew the most in the Sales Lead position. I found that because of my extroverted personality it made it so much easier for me to maintain and form customer and employee relationships. I have experience managing money, putting the customer first, maintaining order in the workplace, and striving to achieve the goals that I am set to accomplish. I found that because my relationships with my coworkers was so strong, I became a sort of mentor for them during their careers.
Overview
1
1
year of professional experience
Work History
Sales Lead Manager
Aerie By American Eagle
Woodbridge, VA
03.2023 - Current
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
- Effectively presented information to customers and responded to questions.
- Established strong rapport with key clients, resulting in long-lasting partnerships and repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Established and cultivated solid business relationships with new or existing customers.
Education
High School Diploma -
Forest Park High School
Woodbridge, VA05.2023
Skills
- Customer follow-up
- Verbal and written communication
- Sales team oversight
- Sales Presentations
- Sales Strategies
- Marketing Strategies
- Relationship Building
- Positive and upbeat
- Goals and performance
- Rapport and relationship building
Timeline
Sales Lead Manager
Aerie By American Eagle
03.2023 - Current
High School Diploma -
Forest Park High School